Process
Six clear stages, each ending with something you can see and approve. Nothing moves forward without your sign-off.
1
Discover
2
Define
3
Design
4
Build
5
Refine
6
Launch
01
Discover
We start by understanding your business, your audience and what the website needs to achieve.
A discovery conversation or questionnaire
A review of your current site and market
Goals, requirements and constraints captured
You receive
A shared understanding of goals and requirements.
02
Define
We set the direction, structure and scope before any design begins.
Sitemap and page structure
Creative direction
Written scope and agreed deliverables
You receive
An agreed scope and creative direction.
03
Design
We design the visual identity and the full website experience.
Key page designs
Responsive layouts for every screen size
Motion and interaction concepts
You receive
Designs for your review and approval.
04
Build
We build the responsive website and its interactions.
Development of every approved page
Content and CMS set-up
Integrations agreed in the scope
You receive
A working website on a private preview link.
05
Refine
We test, optimise and resolve issues before anything goes live.
Device and browser testing
Accessibility and performance checks
Final content and copy polish
You receive
A launch-ready website.
06
Launch
We publish once you approve, then complete the agreed handover.
Your final approval
Publishing and domain connection
Handover of access and editing guidance
You receive
Your live website — and the keys to it.
Ready for step one?
The project brief takes a few minutes and makes our first conversation far more useful.